domorder

Following are the steps you need to take within your Control Panel to setup your Domain Registration
Product for your Customers and Sub-Resellers:

• Select which TLDs you want to
  sell. See details

• Set your Selling Price for different TLDs that you are
  selling. See details

• Specify your Default Settings for the Domain Names Service: You may specify which Name Servers are
  pre-filled every time your Customers register a domain
  name. See details

• Understanding Tax and how you may use the Tax Engine to collect it from your Customers and
  Sub-Resellers. See details

• Customize your Free Email Service ^{(Anchor: custom)}:
  You may offer upto 2 Free Email accounts to your Customers.

  • Login to your Control Panel. See details

  • In the Menu, go to Settings -> Manage Products and Pricing.

  • Click Domain Registration.

  • Click the Manage link next to Email Accounts under FREE Services.

  • Select either:

    • Offer Free Email with every domain registration/ transfer: Select this option if you wish to offer
      2 free email accounts with every domain name that your Customers purchase from you.

      Note

      Each email account's space is restricted to 100MB.

    • Don't offer Free Email with domain registration/ transfer: Select this option if you do
      not wish to offer this service.

      Note

      If you disable the Free Email Service, neither your Customers nor your Sub-Resellers
      would be able to get this feature in their Control Panels.

  • Click the Save button to submit your changes.

allows you flexibility in selecting the domain name extensions (TLDs) that you want to sell and setting the Selling Price for your Customers and Sub-Resellers for your Domain Registration Product. The pricing model allows setting your Selling Price for Customers to suit the needs of your business. For Sub-Resellers, pricing is determined based on the Total Receipts based Slabs.

Select the TLDs that you want to Sell ^{(Anchor: select-tld)}

1. Log in to your Control Panel. See details

2. In the Menu, navigate to Settings > Manage Products and Pricing.

3. Click on the Domain Registration link and then click on the Manage TLDs link.

4. Here, you may choose to either:

   • Sell: To sell this TLD to your Customers and Sub-Resellers.

   • No New Orders: To stop accepting new Orders for this TLD from your Customers and Sub-Resellers. However, existing Orders can continue to be Managed and Renewed.

   • Do Not Sell: To entirely stop offering this TLD to your Customers and Sub-Resellers. However, you may set this status if there are no Orders of this TLD.

5. Upon setting your TLD Signup Preferences, agree to the applicable Terms and Conditions and click on the Submit button.

Setting Selling Prices for Domain Names

Given the  number of domain extensions that  offers, the pricing tool is designed to be flexible and powerful to address various pricing needs you may have like:

• Setting different prices for end customers and sub-resellers

• Bulk updating prices for a set of extensions by simply specifying your desired profit margin

• Setting different prices/profit margins for Registrations, Renewals, Transfers and Restores

• Giving discounts for the minimum duration, while charging nominal prices for every subsequent duration or

• Giving price discounts for multi-year registrations/renewals (telescopic pricing)

To Set your Domain Registration Selling Price

1. Log in to your Control Panel.  See details

2. In the menu, navigate to Settings > Manage Products and Pricing .

3. Click on the Domain Registration link and then click on the Manage Prices link.

4. On the succeeding Domains Pricing Overview page, you will find a list of Top Level Domains (TLDs) that you have chosen to sell.

5. Here, you can set the price for the TLD / TLDs in any of the following ways.
   • Search and Bulk update prices for a set of TLDs using the profit-based pricing tool

     With the bulk pricing tool, you can do a bulk search for the TLDs, specify your profit margin and the system will calculate and set your selling prices accordingly.

     
     1. Using the search box, enter the TLDs you wish to monitor/update. You could search for one or multiple TLDs using the search. 
     
     2. Click on the Set prices using Profit Margin link.
     
     3. Here, enter your desired profit margins. You could choose to enter values in percentage or absolute.  
     4. You can also round off your prices before or after the decimal to display more commercial values.
     5. Once done, hit the Save button.
     

     How does Rounding Off work?

     You can round off your calculated Selling Price(s) by specifying the last digit, before or after the decimal. Your Selling Price(s) will be rounded off to the closest number, based on your input.

     

     Note that profit margins might vary slightly from the specified due to rounding off.

     Attention
        

     Your Selling Price(s) will NOT be updated automatically, should your Cost Price change.

   •  Set prices individually for a TLD

     Click on the icon against the TLD you wish to manage.

     

     On the next page, set your selling prices as per your business requirements. You could:

     • Set different prices for each action, i.e. Registration, Renewal, Transfer and Restore.
     • Set reducing price for each year to offer multi-year discounts. This way, you can offer increased discounts as and when your Customers register / renew domain names for more than the typical one year.
     • Set discounts for the minimum duration and nominal prices for every subsequent tenure, etc.

     Certain TLDs have a one-time Application Fee for Registrations in the Sunrise Period, apart from the normal Registration charges. Set the Application Cost pricing, wherever required. This amount will appear as a separate component 'Application Fee' in the Invoice.

      

     Additional Information

     Invoices

     Note

     • Enter only Per year selling prices in each field. The system will calculate the final price for every duration for your Customers at the time of purchase.

     • Example:

     • If you wish to charge USD 20 for a 2 year registration, enter USD 10 as your 'per year' price against the 2 years field. At the time of purchase, the system will calculate 10*2, and charge your Customer USD 20 for a 2 year registration.

     • Alternatively, if you wish to give discounts for multi-year registrations, set a reduced 'per year' price in each field. Hence, if you want to offer a 2 year registration for USD 18 and not USD 20, set USD 9 as the reduced 'per year' price in the field against 2 years.

     • Your Customers will not be displayed multi-year prices on your SuperSite, if you set the same per year price for all years.

     • Example:

     • If you have set USD 10 as the 'per year' price for all the years, then your SuperSite will only display USD 10 as your Selling Price. So if your Customer chooses to register a domain name in that TLD for 3 years, he will be charged USD 10*3 = USD 30.

     • Telescopic prices cannot be set for Transfers and Restores.

     • When Specific Pricing is not set, your Customers would get the best of telescopic prices (if any) and promotional prices (if any).

     • Additional Information

     • Understanding Specific Pricing

Setting prices for Sub-Resellers with steps

To Manage your Pricing Slabs

You may set Pricing Slabs depending upon the Total Receipts of your Sub-Resellers or the number of Web Services
(Email Hosting + Windows Web Hosting + Linux Web Hosting + Website Builder) Orders purchased by your Sub-Resellers. The Selling Price to each Sub-Reseller is determined at the
time of purchase depending upon the Total Receipts, the number of Web Services (Email Hosting + Windows Web Hosting + Linux Web Hosting +
Website Builder) Orders, your Slab Pricing and the Sub-Resellers' Specific Pricing.

To Set Pricing Slabs

1. Log in to your Control Panel. See details

2. In the Menu, navigate to Settings > Manage Products and Pricing.

3. Click on the Domain Registration link and then click on the Manage Prices link.

4. On the succeeding Domains Pricing Overview page, click on the Sub-Reseller Pricing tab.

5. Now, click on the Manage Slabs link.



6. On the next page, add a New Slab based on Total Receipts or
   Web Services (Email Hosting + Windows Web Hosting + Linux Web Hosting + Website Builder) Orders and click on the Save Slabs button.



7. Add as many Slabs as required, in this manner.

To Delete Pricing Slabs

1. Log in to your Control Panel. See details

2. In the Menu, navigate to Settings > Manage Products and Pricing.

3. Click on the Domain Registration link and then click on the Manage Prices link.

4. On the succeeding Domains Pricing Overview page, click on the Sub-Reseller Pricing tab.

5. Now, click on the Manage Slabs link.

6. On the next page, click on Delete appearing under the Action column next to the slab that you need to delete

To Set your Selling Price

1. Log in to your Control Panel. See details

2. In the Menu, navigate to Settings > Manage Products and Pricing.

3. Click on the Domain Registration link and then click on the Manage Prices button.

4. On the succeeding Domains Pricing Overview page, click on the Sub-Reseller Pricing tab.

5. Here, you can set the price for the TLD / TLDs in any of the following ways.

   • Search and Bulk update prices for a set of TLDs using the profit-based pricing tool

     With the bulk pricing tool, you can do a bulk search for the TLDs, specify your profit margin and the system will calculate and set your selling prices accordingly for all Slabs.

     1. Using the search box, enter the TLDs you wish to monitor/update. You could search for one or multiple TLDs using the search. 

     2. Click on the Set prices using Profit Margin link.

     3. Set your profit margin for the Base Slab as well as for any Slabs that you have configured, for your Sub-Resellers.

        

     4. You can also round off your prices before or after the decimal to display more commercial values.

     5. Click on the Save button to save your changes.

   •  Set prices individually for a TLD

     Click on the icon against the TLD you wish to manage.

     
   Note

   • The Base Selling Price cannot be empty.

   • Each Slab must have a Pricing lower than or equal to the previous Slab.

   • You may enter zero (0) in any field.

     Example:

     If you set the Domain Name Renewal price for .COM domains as 0 for a particular Slab for your Sub-Resellers, then a Sub-Reseller falling under that Slab would be able to Renew .COM
     domain names for free.

   • When you set the Price to zero (0), an Invoice is still raised for the Domain Name Registration Product but its value is zero (0). This is done only from the perspective of recording the
     transaction. Your Sub-Reseller is never asked to pay for this Invoice.

   • A Slab can have the Price field empty, in which case it will be ignored.

   • You can offer Telescopic Pricing .on .UK domain names for your Sub-Resellers. You can set Telescopic Pricing within each Pricing Slab that you may have added.

   • The SuperSite and PartnerSite contain Pricing information about the Products and Services you offer to your Customers and Resellers respectively. This data is downloaded to your
     SuperSite and PartnerSite from your Control Panel and cached (stored) on the SuperSite and PartnerSite Server respectively. The cache of your SuperSite and PartnerSite will be reloaded automatically, once you have completed the above process. This way, the updated details will be downloaded to your SuperSite and PartnerSite from your Control Panel.

     Additional Information

     SuperSite

     PartnerSite

Once you have setup the Free Email Service for your domain name, you need to modify your Name Servers to the ones specified by .
Generally, the Free Email Service should start working within a span of 24-48 hours post modification of Name Servers.

Do not be confused when you an encounter an error while using some DNS Tools like DNSReport.com:

This does not indicate an error and will not affect the Email Service of your domain name.

Adding Accounts

1. Proceed to the Free Email Service interface. See details

2. Click the Manage Email link. This will bring up the Email Management interface.

   Note

   • The Free Email Service gets activated, when you click the Manage Email link for the first time.

   • For Resellers: The Email Management interface will be displayed only if the Order belongs to a Customer immediately under you. Otherwise, the below error message with be displayed:

     Attention

     You are not allowed to perform this action.

3. Here, you may:

   Note

   Prior to adding accounts, you need to ensure that ownership of your domain name is
   verified. See details

   Otherwise, the below error message will be displayed:

   Attention

   Please activate <domainame> before adding a user

   The system automatically verifies domain name ownership. You may manually verify domain name ownership by following the below mentioned process:

   1. Click the Click here to verify >> link.

   2. Click the Verify Ownership button.

   Adding an Email Account

   1. In the Menu, go to Mail -> Add User.

   2. Provide the following information and click Add User:

      • Name: Provide a First Name and Last Name for the User.

      • Desired Email Address: Provide an email address you wish to assign to this
        user

        Example:

        For John, you may set the email address as john@yourdomainname.com.

      • Alternate Email Address: Provide an alternate email address, where the system can send important communication, such as
        Password reminders.

      • Country of User: Choose the geographical location of this user.

      • Language of User: This will be the language used by the system for all communications with the user.

   Once the account is created, a success page will be displayed. This page will provide details of the account that you have added, including a password that is generated for the user
   and server details for configuring the account in a desktop email client such as Microsoft Outlook, Mozilla Thunderbird, etc.. This information will also be automatically emailed to
   the Alternate Email Address you have provided.

   Additional Information

   Refer the Email Administrator's guide to explore rest of the functionalities of the interface

   Adding an Email Forward

   1. In the Menu, go to Mail -> Add Forward Only Account.

   2. Provide the following details and click Add Account:

      • When a mail arrives at: Provide any user such as sales, support, YourName, etc..

      • Forward to: Provide one or more destination email addresses, each on a separate line.

   Examples

   • You may have yourname@yourdomain.com forwarded to yourname@yahoo.com.

   • Similarly you could have a copy of emails received at sales@yourdomain.com forwarded to several people by specifying their email addresses on separate lines.

   Additional Information

   Refer the Email Administrator's guide to explore rest of the functionalities of the interface

   Note

   If you want to forward all emails coming to any user on your domain name, you can create a Catch-All Account by following the below mentioned instructions on Adding a Catch-All Account.

   Adding a Catch-All Account

   1. In the Menu, go to Mail -> Manage Catch-All.

   2. Here you have 2 options:

      • Bounce back to the sender: Select this radio button if you do not wish to receive email on any other email address on
        your domain name except the ones already created and simply want to return such mails to the email sender.

      • Forward to the following User/Account: Select this radio button if you wish to forward all emails except the ones
        already created to another email address on this domain name itself. Mention the destination email address in the box provided.

   3. Click Apply to submit your settings.

   Examples

   • If you have set individual Email Forwards for sales and support users on yourdomain.com and want emails being sent to all other users on yourdomain.com to be bounced back to
     the sender, simply select the Bounce back to the sender radio button.

   • If you do not wish to create individual Forwards for each user on yourdomain.com and simply want all emails forwarded to some email address on yourdomain.com, simply
     select the Forward to the following User/Account radio button and specify the destination email address on yourdomain.com.

Modifying, Deleting Email Account, Email Forwards, Catch-All Account and accessing the Email Account through
Webmail, Email client

Free Email Service comprises of the following services:

• Email Account: provides you
  with Email Account(s)
  free with every domain purchase, alongwith POP/IMAP access. Each account comes with MB space.

• Email Forwarding: This service is provided free upon purchase of any Product/Service
  through .

  Note

  Email Forwarding can not be activated if Email Hosting has been activated for the domain name.

Activate the Email Service

1. Proceed to the Free Email Service interface. See details

2. Click the Manage Email link.

   Note

   The Free Email Service will be activated when you click Manage Email for the first time.

Authorize our Email Server to Send/Receive Emails for your Domain Name

Upon activating your Free Email Service, you need to enable our Email Server to be able to send/receive mails for your domain name. The simplest method to allow this is to modify your
domain name's Name Servers
to ours.

You have the following options:

• Change your Domain Name's Name Servers: You would find the list of Name Servers you need to set for your domain name to use the Email Service by clicking on the Name Server Details link under the DNS Management section.

  Note

  If the domain name is not registered with , the Name Servers required to use the Email Service will be displayed.
  You need to set these Name Servers for your domain name through your domain name's registration service provider.

• Change your Domain Name's DNS Records: If you wish to retain the Name Servers of your domain name, instead of
  using 's Name Servers, you would need to create the DNS (MX, CNAME, TXT) Records on your
  existing Name Servers.

  The DNS records are listed in the Email Hosting Management interface under Mail > DNS Configuration.See details

Use the Email Service

You need to create the Free Email Account, Email Forwards and specify other settings through the Email Management
Interface. See details

From time to time may post important announcements within your Control Panel. This announcement would appear to you:

• Immediately upon login into your Control Panel as a full page. After you have read the Announcement, you can click the Proceed button to continue working with your Control Panel.

• Only once as a full page announcement. After you have seen the Announcement once, it would start appearing in the Announcement box, from where you can click on either its Title or Teaser line to view the complete announcement.

• As an Archived Announcement from Help -> Announcements, after the Announcement has expired.