domorder

• The Contact details of a domain name is typically modified from the Order Information view of individual domain names.

  Additional Information

  Modifying Contact details from the Domain Name Management interface

• Unused Contacts (except Default Contacts) that were created more than six months ago are archived. Archived Contacts will not appear in the List of Contacts, would not be searchable and will not be available for selection during domain name registration and transfer.

  Additional Information

  Default Contacts

• You can not manage .RU Contacts from the Customer Control
  Panel. See details

• Modifying the details of a particular Contact in this way will result in change of Contact details for all domain names using this Contact.

• You will encounter the below error message in case the Contact is associated with one or more suspended domain name(s):

  Attention

  Change of this contact is not allowed as it is associated with a suspended domain

• The Modify Contact form supports the following, except for the Phone Number, Fax Number and Email Address fields:

  • Accented characters in case of the below Contact Types:

    • General Contact

      • Thin Registry - All characters

      • Thick Registry - A set of characters and this set varies from Registry to Registry

    • .CA Contact

    • .CO Contact

    • .COOP Contact

    • .DE Contact: This supports the following Latin-1 characters:

      ¡¢£¤¥¦§¨©ª«¬-®¯°±²³´?¶- ¸¹º»¼½¾¿ÀÁÂÃÄÅÆÇÈÉÊËÌÍÎÏÐÑÒÓÔÕÖ×ØÙÚÛÜÝÞßàáâãäåæçèéêëìíîïðñòóôõö÷øùúûüýþÿ

    • .ES Contact: This supports all UTF-8 characters.

      Additional Information

      List of UTF-8 Accented Characters

    • .EU Contact

  • Chinese characters in case of .CN Contact Contact Type.

• In case of a .CA ^{(Anchor: cadbrules)} domain name, the following is relevant:

  • A Registrant Contact can be either an Individual or a Company.

    Administrative and Technical Contacts can only be Individuals.

    There is no Billing Contact in a .CA domain name.

  • The .CA Registry validates what information is specified in the Name field of any .CA Contact

    Additional Information

    List of Valid Contact Names for both Individuals and Company Names (Non-Individual)

  • Upon Registration and Transfer of a .CA domain name, you can not set another Registrant Contact for the same domain name until 60 days have elapsed.

    Similarly, upon assigning a new Registrant for a .CA domain name, you can not set another Registrant Contact for the same domain name
    until 60 days have elapsed.

  • Upon assigning a new Registrant for a .CA domain name, you need to:

    • agree to the latest version of the .CA Registry's Registrant Agreement.

      Additional Information

      List of Registrant Policies applicable for Registering a .CA domain name

    • select which Canadian Presence Requirement Category the Registrant belongs to:

      Description	Registrant Type
      Canadian citizen	Individual
      Permanent Resident of Canada	Individual
      Aboriginal Peoples (individuals or groups) indigenous to Canada	Individual
      Legal Representative of a Canadian Citizen or Permanent Resident	Individual
      Corporation (Canada or Canadian province or territory)	Company (Non-Individual)
      Government or government entity in Canada	Company (Non-Individual)
      Canadian Educational institution	Company (Non-Individual)
      Canadian Unincorporated Association	Company (Non-Individual)
      Canadian Hospital	Company (Non-Individual)
      Partnership Registered in Canada	Company (Non-Individual)
      Trade-mark registered in Canada (by a non-Canadian owner)	Company (Non-Individual)
      Canadian Trade union	Company (Non-Individual)
      Canadian Political party	Company (Non-Individual)
      Canadian Library, Archive or Museum	Company (Non-Individual)
      Trust established in Canada	Company (Non-Individual)
      Indian Band recognized by the Indian Act of Canada	Company (Non-Individual)
      Official mark registered in Canada	Company (Non-Individual)
      Her Majesty the Queen	Company (Non-Individual)

    • select the I agree to the above agreement checkbox and click the Continue button.

  Additional Information

  .CA Domain Name Rules/Requirements

• The following list displays the various types of .DE ^{(Anchor: dedbrules)} Contacts listed in our
  system and how they are displayed in the Whois of .DE domain names:

  .DE Contact Type displayed in the System	.DE Contact Type displayed in the Whois
  Registrant	Domain Holder
  Admin	Administrative or admin-c
  Technical	Technical or tech-c
  Billing	Zone administrator or zone-c

  The Registrant or the Administrative Contact of a .DE domain name needs to be from Germany. This implies that the country of either of these Contacts
  needs to be Germany.

  While modifying the Contact Details of a .DE domain name, the .DE Registry checks if the Name Servers used by the domain name contain a Zone for this domain name and have correct NS
  Records.

  If the Name Servers fail to display the Zone file of your .DE domain name and/or display NS Records for the Name Servers, you will still be able to modify
  the Contact details of your .DE domain name. However, you will be provided 30 days to correct this issue or else your domain name would get Deleted by DENIC.

  Once you have setup your .DE domain name's Zone correctly, you may click the Recheck Nameserver Status button in the Name Servers link in the
  Order Information view to confirm the same with the .DE Registry.

  Additional Information

  .DE Contact Details related Rules

  Manage NS Records with

  Interface to confirm correct Name Server Delegation

  The Name field of any .DE Contact can not be modified. If you wish to modify the Name, create another Contact and associate the same with your .DE domain
  name.

• .ES ^{(Anchor: esdbrules)} domain names use an independent Contact database in the
  system. Contacts for .ES domain names are listed under .ES Contact.

  The following list displays the various types of .ES Contacts listed in our system and how they are displayed in the Whois of .ES domain names:

  .ES Contact Type displayed in the System	.ES Contact Type displayed in the Whois
  Registrant	Registrant
  Admin	Admin
  Technical	Tech
  Billing	Billing

  You may neither modify any Contact Details of the Registrant Contact nor select another Contact as the Registrant Contact, of a registered .ES domain name.

  You may not modify any Contact Details of Admin, Technical and Billing Contact. However, you may add another .ES Contact and select the same as
  either the Admin, Technical or Billing Contact.

• If you select a a different Contact for the Registrant Contact of a .NZ ^{(Anchor: nzdbrules)}
  domain name, then this will result in the same Contact being applied to all .NZ domain names using this Contact. This will also result in a new Unique Domain Authentication ID (UDAI) being generated
  for each affected domain name.

• Privacy Protection is not available due to various restrictions, for the following TLDs (extensions):

  • Due to restrictions imposed by the Registry Operator:

    • .ASIA

    • .AT

    • .AU

    • .CA

      Additional Information

      Hiding/Publishing Contact Details in the Whois of a .CA Domain Name

    • .CN

    • .DE

    • .ES

    • .EU

    • .HN

    • .IN

    • .NZ

    • .PRO

    • .RU

    • .SX

    • .TEL

      Additional Information

      Hiding/Publishing Contact Details in the Whois of a .TEL Domain Name

    • .UK

      Additional Information

      .UK Registrants who are non-trading individuals (those who do not use or plan to use their domain name for business, trade [including registration of domain names for monetization purposes] or professional transactions) can choose to opt out of having their Contact Details displayed in the Whois lookup.

      This option can be enabled by the Registrant from within his Nominet control panel.

    • .US

  • Due to restrictions enforced through ICANN's contract with the Sponsor/Registry Operator:

    • .COOP

  • Due to other restrictions:

    • .ORG.CO, .MIL.CO, .GOV.CO, .EDU.CO

• If you are transferring away your domain name from , you need to first disable
  Privacy Protection and then place a Transfer request at the Registrar of your choice.

• Depending upon whether the Privacy Protection feature is available for a TLD or not, the Order Information view of your domain name may or may not
  display the Privacy Protection status, under Order Information.

  If Privacy Protection is available for your domain name, then you would see the following status:

  • Privacy Protection: Enabled (Green circle)

    This indicates that the Privacy Protection feature has been turned on for your domain name and your personal Contact Details are not
    being displayed in the Whois of your domain name.

  • Privacy Protection: Disabled (Grey circle)

    This indicates that the Privacy Protection feature has been turned off for your domain name and your personal Contact Details are being
    displayed in the Whois of your domain name.

• If the domain name is Locked/Suspended, you will have to first get it Unlocked/Unsuspended it before proceeding further.

• For Resellers: If the domain name is Locked by you, you may proceed without
  Unlocking it.

• For Resellers: If the domain name is Locked by , you need
  to get it Unlocked first. Contact us at .

• For Resellers: If the domain name is Suspended by either you or , it needs
  to be first Unsuspended, before you can proceed.

You will encounter the below error message in case the domain name is either:

• Locked/Suspended at the Registry (and not under our system), or

• a Transfer Away for the domain name to another Registrar is under process

If you wish to modify your domain name's Privacy Protection status in these circumstances, you have the following solutions:

• Lock/Suspension applied at the Registry: Contact our Support Team at to know the
  reason for Lock/Suspension and how this Lock/Suspension may be removed.

• While a Transfer Away is under process:

  • Cancel the Transfer through the link listed in the email sent to the Registrant/Administrative Contact of the domain name and then perform the required
    modification, or

  • Wait for the Transfer to complete and then carry out the desired modification at the New Registrar.

You will encounter the below error message in case the domain name is either:

• Locked/Suspended at the Registry (and not under our system), or

• a Transfer Away for the domain name to another Registrar is under process

If you wish to modify your domain name's Privacy Protection status in these circumstances, you have the following solutions:

• Lock/Suspension applied at the Registry: Contact our Support Team at to know the
  reason for Lock/Suspension and how this Lock/Suspension may be removed.

• While a Transfer Away is under process:

  • Cancel the Transfer through the link listed in the email sent to the Registrant/Administrative Contact of the domain name and then perform the required
    modification, or

  • Wait for the Transfer to complete and then carry out the desired modification at the New Registrar.

• The above Renewal Grace Periods are applicable if your domain name is expiring today.

• If your domain name has already expired, these values may have changed since. Contact our Support Team at
  to confirm the Renewal Grace Period for your domain name.

• If a .AU domain name ^{(Anchor: aurules)} is not Renewed until days after Expiry, the domain name would get Deleted and would immediately be available for Registration.

• A .CO domain name ^{(Anchor: corules)} will continue to resolve to the actual website during the initial 5 days of the Renewal Grace Period. It would then be put on a temporary commercial Parking Page for the remainder of the Renewal Grace Period.

• A .DE domain name will Expire on the 5th last day of the Expiry month, upon Registration, Renewal or Transfer.

  Examples:

  • If yourdomain.de is registered on January 1, 2011, it's Expiry Date becomes January 27, 2012 as the Registration term is 1 year and the 5th last day of January 2012 is January 27.

  • If yourdomain.de is registered on January 31, 2011, it's Expiry Date becomes January 27, 2012 as the Registration term is 1 year and the 5th last day of January 2012 is January 27.

  .DE domain names ^{(Anchor: derules)} should be Renewed prior to their Expiry date.
  Upon Expiry of a .DE domain name:

  • you will no longer be able to manage your .DE domain name with .

  • your .DE domain name will be transferred directly under the .DE Registry (DENIC). This process is called Domain Transit.

    Once your domain name has Transited to DENIC, the Registrant contact will receive instructions via postal mail from DENIC, for managing your .DE domain name with them.

    Additional Information

    What happens when your .DE domain name is Transited to DENIC?

    FAQs about Domain Transit

    Domain Transit Service Center

• Upon Expiry of an .ES domain name ^{(Anchor: esrules)}:

  • the .ES Registry would email the Admin Contact listed in the Whois of the domain name, that the domain name has not yet been Renewed and if needed, the domain name
    owner may transfer their domain name under the .ES Registry and then Renew this domain name with them.

  • if the .ES domain name is not Renewed until days, the domain name would get Deleted and would immediately be
    available for Registration.

• A .EU ^{(Anchor: eurules)} domain name registered before 15 Septemeber, 2014 will not have
  any Renewal Grace Period. Such a domain name will expire on the second last day of the month it was registered in and will be Deleted on the same day, if not Renewed.

  Example:

  If you register yourdomainname.eu for 1 year on 15 April, 2013, it will expire on 29 April, 2014 and will be Deleted on the same day, if not Renewed.

  If the domain name is Transferred on 20 December, 2013, it will expire on 29 April, 2015 and will be Deleted on the same day, if not Renewed.

  A .EU domain name registered after 15 Septemeber, 2014 will expire at the end of its registration term. Such a domain name will have a Renewal Grace Period of
  27 days and will be Deleted, if not Renewed during this period.

  Example:

  If you register yourdomainname.eu for 1 year on 20 September, 2014, it will expire on 20 Septemeber, 2015 and will be Deleted, if not Renewed till 17 October, 2015.

  If the domain name is Transferred on 20 December, 2014, it will expire on 20 September, 2016 and will be Deleted, if not Renewed till 17 October, 2016.

• A .HN domain name ^{(Anchor: hnrules)} will not have any Renewal Grace Period. It will
  be Deleted upon Expiry, if not Renewed.

  Example:

  If you register yourdomainname.com.hn for one year on 15 April, 2013, it will be Deleted, if not Renewed until 15 April, 2014.

• The following rules apply to a .NL domain name ^{(Anchor: nlrules)}:

  • A .NL domain name can be Renewed for only 1 year.

  • You can not Renew your .NL domain name until 60 days prior to it's Expiry.

  • There is no Renewal Grace Period for a .NL domain name. It would be Deleted upon Expiry and placed under Pending Delete Restorable status.

• The following rules apply to a .RU ^{(Anchor: rurules)} domain name:

  • A .RU domain name can be Renewed for only 1 year.

  • You can not Renew your .RU domain name until 60 days prior to it's Expiry.

  • if the .RU domain name is not Renewed until days after Expiry, the domain name would get Deleted and would
    immediately be available for Registration.

• You may renew your .UK domain name ^{(Anchor: ukrules)} anytime from 6 months
  before its Expiry, upto days after its Expiry. If you do not renew
  your domain name within days after its Expiry, it would be automatically Deleted by the Registry.

  It is important to note that there is no concept of a Redemption Grace Period in case of a .UK domain name.

With the exception of the following, all domain names are Auto-Renewed by their respective Registry upon Expiry:

• .AU

• .BIZ

• .CO See details

• .COM.DE

• .DE

• .ES

• .HN

• .NL

• .RU

• .TEL

• .UK

• .US

• .WEB.IN

• .WS

In case of an Auto-Renewed domain name, the Registry Whois displays the Expiry Date one year ahead of the actual date on which the domain name has already expired.

During this DNS Propagation period, your website may intermittently revert to the Parking Page and then change again to your actual website, depending on how ISP caches are refreshed.
However, if you have already Renewed your domain name, do not renew your domain name again. The Parking Page will automatically get removed as soon as the
DNS propagation completes.

• Upon deletion, a .AT ^{(Anchor: atrules)} domain name becomes available for Registration
  immediately. The domain name does not enter Redemption Grace Period.

• Upon deletion, a .AU ^{(Anchor: aurules)} domain name becomes available for Registration
  immediately. The domain name does not enter Redemption Grace Period.

• The Redemption Grace Period for a .CN ^{(Anchor: cnrules)} domain name is 15 days.
  Moreover, a .CN domain name does not pass through a Pending Delete period. The domain name will be available for fresh Registration after 15 days from the date of
  Deletion.

• The Redemption Grace Period for a .CO ^{(Anchor: corules)} domain name is 15 days. If the
  .CO domain name is not restored, it enters Pending Delete status for a period of 5 days.

  When a .CO domain is restored there is a 5 day hold on the domain name wherein no modifications can be done to the domain.

• Upon deletion, a .ES ^{(Anchor: esrules)} domain name becomes available for Registration
  immediately. The domain name does not enter Redemption Grace Period.

• A .EU ^{(Anchor: eurules)} domain name registered before 15 Septemeber, 2014 will not have
  any Renewal Grace Period. Such a domain name will expire on the second last day of the month it was registered in and will be Deleted on the same day, if not Renewed.

  A .EU domain name registered after 15 Septemeber, 2014 will expire at the end of its registration term and will be Deleted, if not Renewed.

  The Redemption Grace Period for a .EU domain name is 40 days. Moreover, the Pending Delete period (5 day period after Redemption Grace Period) is not applicable to a .EU domain name. The domain name will be available for fresh Registration after 40 days from the date of Deletion.

• A .HN ^{(Anchor: hnrules)} domain name will not have any Renewal Grace Period. It will
  be Deleted upon Expiry, if not Renewed.

  The Redemption Grace Period for a .HN domain name is 20 days.

• The Redemption Grace Period for a .IN.NET ^{(Anchor: indotnetrules)} domain name is 5 days.

• A .NL ^{(Anchor: nlrules)} domain name does not have any Renewal Grace Period and would be Deleted upon Expiry.

  The Redemption Grace Period for a .NL domain name is 40 days. Moreover, the Pending Delete period (5 day period after Redemption Grace Period) is not applicable to a .NL domain
  name. The domain name will be available for fresh Registration after 40 days from the date of Deletion.

• The Redemption Grace Period for a .NZ ^{(Anchor: nzrules)} domain name is 90 days. Moreover, a .NZ domain name does not pass through a Pending Delete period. The domain name will be available for fresh Registration after 90 days from the date of Deletion.

• Upon deletion, a .RU ^{(Anchor: rurules)} domain name becomes available for
  Registration immediately. The domain name does not enter Redemption Grace Period.

• A .TEL ^{(Anchor: telrules)} domain name, if not redeemed during the 30 day Redemption
  Grace Period, would slip into a 5 day Pending Delete period. Post this, the domain name is placed on
  Delete Lockdown for 60 days and then would be made available for fresh Registration.

• Any website/emails associated with a .UK ^{(Anchor: ukrules)} domain name will stop resolving once the
  domain name expires.

  You may Renew your .UK domain name anytime from 6 months before its Expiry upto 90 days after its Expiry. If you do not Renew your .UK domain name
  within 90 days after its Expiry, it would be automatically Deleted by the Registry.

  It is important to note that there is no concept of a Redemption Grace Period in case of a .UK domain name.

• .WEB.IN ^{(Anchor: pinrules)} domain names become immediately available for Registration upon
  Deletion and will not enter Redemption Grace Period.

• Redeeming/Restoring a domain name is a lengthy process and hence it would take upto 5 working days to
  Redeem a domain name.

• A Restoration action, once completed, can not be reversed. The only option would be deleting the domain name, in case the domain name is no longer required.

  Additional Information

  Deleting a Domain Name

• Restoration of a domain name only after deletion by the system post Expiry of the Renewal Grace Period includes 1 year Renewal. If the domain name's deletion is requested
  anytime prior to its Expiry, then Restoring the domain name will not include 1 year Renewal.

  However, Restoration of a .CN domain name will always include 1 year Renewal.




• does not support restoration of .DE domain names.

• Restoration of a .EU domain name after expiry will include 1 year Renewal. The registration term will be extended by 1 year from the previous Expiry date.