domorder

Domain Products

Service Tax FAQs

Overview

Service tax is a tax levied on the transaction of certain services specified by the Government of India.


How does this affect me?

If Service Tax is applicable to you, the invoices generated will be updated to include Service Tax (14%), Swachh Bharat Cess (0.5%) and Krishi Kalyan Cess (0.5%).


How do I add my Service Tax ID?

You can provide your Service Tax ID at the time of signing up for a Customer account.


If you did not add it at the time of signing up, you can provide it from your Control Panel by clicking the icon at the top right corner of the page and then clicking on Manage Profile. You can then enter your Service Tax ID in the provided field.

How do I change the Primary domain of my hosting plan?

Note

This feature is only available for Linux and Windows Shared Hosting Plans. (Single Domain, Multi Domain and Reseller Hosting).

Before you start

Before changing the primary domain of your account, there are some important steps to follow to safeguard your account and ensure a smooth transition.

  • We recommend that you take a backup of the website content and databases and download them.
  • CMS installations (like Wordpress/Joomla) can break when you change your primary domain. Make sure you have a proper backup of the content and database.
  • If you have added the new domain name as an Alias or Addon or Parked domain, you need to delete it before using this domain name. Ensure you take a backup of any content before deleting it.

Change the domain name in the Control Panel

Step 1: Log in to your Control Panel. Learn how.

Step 2: Navigate to the Order Information view.

Type the Domain Name of the order in the search field on the homepage, select Order from the drop down and click on Search.


Step 3: Change the domain name.

  • Click on Change Domain.


  • Enter the new Domain name and click on Save.


  • Click on OK to close the notification.


  • You can check the status of the request by viewing the action history. Learn how.
Note
  • Changing the primary domain of a Hosting plan will also affect the following:
    • Primary domain of the main cPanel account
    • Sub-domains
    • CMS configuration
    • Email Accounts and Email forwarders
    • WHMCS setup
    • SSL installation on the primary domain name
  • In case you wish to setup WHMCS again, the license will have to be reissued. Contact our support team at to get the WHMCS license reissued.
  • The primary username of the hosting plan will not be changed.

  • For a standalone Hosting package (i,e you do not have the domain registered with us) , if the current domain has any free services enabled in the system (DNS or Domain forwarding), you will encounter the below error message.

    Error Message

    Unable to modify domain as free services are enabled. Contact support to disable these services.

    In case you still wish to modify the primary domain, contact our support team at to disable these free services.

  • If the new domain name that you want to assign to the package, already has a similar hosting package in the system, you will not be able to assign this domain primary domain.

    Example: If there is an existing Single Domain Linux Hosting package for mydomain.com, you cannot change the primary Domain name of another Single Domain Linux Hosting package to mydomain.com.

  • The primary domain name of the hosting package cannot be modified if the new domain does not exist in your account.
    You will need to use a domain that you have registered in your account.
  • The primary domain name of the hosting package cannot be modified, if the new domain is already hosted on the same server under a different hosting package.

.GDN Unavailability Notice: December 6, 2016

The .GDN Registry has announced the following downtime:

Maintenance Details

Date: Tuesday, 6th December 2016

Time: 02:00 AM - 04:00 AM (0200 - 0400 hrs) GMT/UTC

Duration: 2 hours

During the above maintenance window, you would not be able to
Register, Renew, Transfer, Manage .GDN domain names with .

This outage shall have no impact on the resolution/working of your
already registered domain names. Please feel free to get in touch with our Support Team at , in case of any queries/doubts.

Neustar TLDs Unavailability Notice: December 4, 2016

The Neustar Registry has announced the following downtime:

Maintenance Details

Date: Sunday, 4th December 2016

Time: 06:00 AM - 12:00 PM (0600 - 1200 hrs) GMT/UTC

Duration: 6 Hours

During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage Neustar
domain names with .

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to
get in touch with our Support Team at , in case of any queries/doubts.

Verisign Unavailability Notice: December 1, 2016

The Verisign Registry has announced the following downtime:

Maintenance Details

Date: Thursday, 1st December 2016

Time: 11:00 PM - 01:00 AM (2300 - 0100 hrs) GMT/UTC

Duration: 2 hours

During the above maintenance window, you would not be able to
Register, Renew, Transfer, Manage Verisign domain names with .

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support Team at , in case of any queries/doubts.

IRTP Authorization status

Description

Get IRTP Authorization status for an action which is waiting for IRTP Authorization

Parameters

Name Data Type Required / Optional Description
auth-userid Integer Required Authentication Parameter
api-key String Required Authentication Parameter
order-id Integer Optional* Order-ID for which IRTP Authorization data is requested
domain-namme String Optional* Domain Name for which IRTP Authorization data is requested

*One of the above Parameters is Compulsory

HTTP Method

POST

Example Test URL Request


https://test.httpapi.com/api/domains/irtp/verification/details.json?auth-userid=0&api-key=key&order-id=0

Response

Returns a hash map containing the status of IRTP Authorization for a task

  • Status (status)

  • Order ID (order-id)

  • Domain Name (domain-name)

  • IRTP Status (irtp-status)

    • Task Status (task-status)

      • task-status = PENDING|REVOKED|EXPIRED|FAILED|APPROVED|SUCCESS|REMOTE_FAILURE

    • Expiry (expiry)

    • Status of the Losing FOA (losing-foa-status)

      • foa-status (losing-foa-status/gaining-foa-status) = PENDING|APPROVED|DISAPPROVED

    • Status of the Gaining FOA (gaining-foa-status)

      • foa-status (losing-foa-status/gaining-foa-status) = PENDING|APPROVED|DISAPPROVED

    • Message (message)

      • message will only be mentioned in case the “task-status” is REVOKED/REMOTE_FAILURE

    In case of any errors, a status key with value as ERROR alongwith an error message will be returned.

    Note

    This API call is only applicable for GTLDs and if Registrar is opted-in for IRTP.

Resend IRTP authorization Email

Description

Resend the Authorization email to all participants in the IRTP task.

Parameters

Name Data Type Required / Optional Description
auth-userid Integer Required Authentication Parameter
api-key String Required Authentication Parameter
order-id Integer Required Order-ID for which IRTP Authorization email has to be resent

HTTP Method

POST

Example Test URL Request


https://test.httpapi.com/api/domains/irtp/verification/resend.json?auth-userid=0&api-key=key&order-id=0

Response

Returns a hash map containing the status of the Resend Email

  • Status (status)

  • Message (message)

In case of any errors, a status key with value as ERROR alongwith an error message will be returned.

Note

This API call is only applicable for GTLDs and if Registrar is opted-in for IRTP.

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