Restoring .CO/.TEL Domain Names

After you have followed the process of Restoring a domain name through OrderBox, you need to manually submit a Restore Report to the Registry, to complete the Restoration process. Unfortunately, the Registry does not provide any method to automate this part. See details

It is important that you submit the Restore Report at the Registry within 5 days of receiving it. During this period, the domain name status in the Whois lookup would show Pending Restore. If the Restore Report is not submitted while the domain name is in this status, you would forfeit the fees you paid the Registry for Restoration, and the status of the domain name would revert to Pending Delete Restorable for 30 days.

To complete the Restoration for .CO/.TEL domain names, follow the below mentioned process.

Restoring a .CO/.TEL domain name at the Registry

  1. Login into the Registrar Admin Tool from https://forregistrars.neulevel.biz/regadm/index.jsp.

  2. Under the Domain Operations section, click the Restore Domain button.

  3. On the next page, select Environment as CO-PRODUCTION (for restoring a .CO domain name) or TEL-PRODUCTION (for restoring a .TEL domain name), enter the domain name to be Restored and click the Search button.

  4. The following two details are displayed -

    Sponsoring Registrar ID (Name): [Registrar Id (Registrar Name)]

    Current Expiration Date: [Day Month Date Time GMT Year]

  5. Provide the following details and click the Restore button -

    • Restore Reason Code: Select

      • 1 - Registrant Error [if Action History shows only Deletion], or

      • 2 - Registrar Error [if Action History shows System Deletion]

    • Restore Comment: Mention

      • Registrant did not Renew domain name in Renewal Grace Period [if Action History shows System Deletion], or

      • Registrant Deleted domain name explicitly [if Action History shows only Deletion]

    • Select Yes for True Data and Valid Use.

  6. Confirm by clicking the Restore button or if you wish to make any changes, click the Back button.

  7. OrderBox would automatically check if the domain name is set Active at the Registry, and set this domain name as Active in the Control Panel and submit the Name Servers displayed in the Control Panel at the Registry.

    If this domain name was Restored after its Expiry, then the Registry typically takes 24 hours after submission of the Restore Report to update the domain name's Expiry Date to include the 1 year Renewal.